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If you prefer not to modify your browser's security settings, you can request tickets using our group ticket request form or contact us at tickets@voanews.com or (202) 203-4990.
Cookies are small text files containing information that certain Web sites attach to a user's hard drive while the user is browsing the Web site. Cookie issued by this web site only contain a session ID that allows us to hold shopping cart information for you. Our cookies are non-persistant meaning, they are deleted from your computer when you close you web browser.
Cookies are disabled if you you receive errors such as this one:
"Your request could not be served because you have browser cookies disabled. Please enable cookies in
your browser's settings, close your current web session and try again."
To enable cookies in certain browsers, follow the steps below. If you do not see your browser listed, please refer to your browsers help pages.
- From the AOL Toolbar, select Settings.
- Select Internet [Web] Options
- Select Use your Internet Explorer Settings to set advanced
browser options.
- Select the Privacy
tab
- Select Advanced
- Deselect override automatic cookie handling button
- Click OK to exit.
- From the AOL Toolbar, select Settings.
- Select Preferences
- Select Internet Properties (WWW)
- Select the Privacy
tab
- Select Advanced
- Deselect override automatic cookie handling button
- Click OK to exit.
- Select Tools
- Select Internet Options
- Select the Privacy tab.
- Select Advanced
- Select override automatic cookie handling button
- Click on the OK button at the bottom of the screen.
- Click OK to exit
- Go to Tools on the menu bar
- Pick Internet Options
- Click the Security tab
- Select the Custom Level tab
- Under "Allow Cookies that are stored on your computer" click "Enable"
- Under "Allow per-session cookies (not stored)" click "Enable"
- Select OK, Yes you want to save the settings
- Click Edit on the Toolbar.
- Click Preferences
- Click the Privacy and Security category; expand the list to show the subcategories.
- Click Cookies
- Three options are displayed. Click the appropriate choice:
- Disable cookies
- Enable cookies for the originating web site only
- Enable all cookies
- If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."
- Click Edit on the Toolbar.
- Click Preferences
- Click the Privacy and Security category; expand the list to show the subcategories.
- Click Cookies
- Three options are displayed. Click the appropriate choice:
- Disable cookies
- Enable cookies for the originating web site only
- Enable all cookies
- If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."
- Click Edit
- Select Preferences
- Under the Receiving Files option, select Cookies
- Under "When receiving cookies:" select the desired level of cookie acceptance
- Under "When receiving cookies:" select the desired level of cookie acceptance
- Click OK to finish
- Go to My AOL on the menu bar
- Pick WWW
- Go to the Advanced Settings option on the Category menu
- Click "Cookies"
- When receiving cookies: Click "Never Ask"
- Click OK
For further instructions on how to change your cookies settings, please use your browser's HELP
documentation to make the appropriate changes.
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